Context HelpIf you lose your way inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A pop-up menu will open. It contains comprehensive info about all the actions that you can carry out on the given page. Each context menu shows up on the very same page so that you can quickly return to your work.
Video TutorialsWe have an extensive assortment of instructional video clips illustrating how to use our hosting Control Panel. They're designed for those of you who would like to see how things are being done rather than only reading articles. Thus, everyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step how-to videos.
F.A.Q.If you can't find the solution you are looking for, examine our comprehensive Frequently Asked Questions database, which comprises questions asked by real individuals and provides practical solutions. We frequently "revamp" our Frequently Asked Questions section with new articles so as to embrace all the innovations and new additions to our platform.
Ticketing SystemIf you still can't discover the solution you are looking for in the FAQ section either, you can touch base with our excellent team of customer service technicians available 24-7 and eager to assist you with any question. Each support ticket you open will be responded to within 60 minutes (the average trouble ticket response time is about twenty mins), so you won't have to wait a long time to get your question answered.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 228221
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com